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Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from luvanii.com (the “Site”).
Luvanii™ is operated by Luvanii LTD.

1. PERSONAL INFORMATION WE COLLECT

Device Information

When you visit the Site, we automatically collect certain information about your device, including:

  • your web browser

  • your IP address

  • your time zone

  • certain cookies installed on your device

As you browse the Site, we also collect information about:

  • the pages or products you view

  • the websites or search terms that brought you to the Site

  • your interactions with the Site (clicks, navigation, time spent, etc.)

This automatically collected data is called “Device Information.”

How We Collect Device Information

We use the following technologies:

Cookies

Below is a list of cookies used on our store. This list is provided so you can decide whether to accept or decline them:

  • _session_id: unique token, session-based; used by Shopify to store session details (referrer, landing page, etc.)

  • _shopify_visit: no data stored, persists 30 minutes; internal analytics by Shopify

  • _shopify_uniq: counts visits from each customer; expires at midnight (visitor’s local time)

  • cart: unique token, persists 2 weeks; stores cart information

  • _secure_session_id: unique token, session-based

  • storefront_digest: unique token, indefinite; used to verify visitor access if the store is password-protected

Log Files

These track actions on the Site and collect:

  • IP address

  • browser type

  • ISP

  • referring/exit pages

  • date & time stamps

Web Beacons / Pixels / Tags

Electronic files used to track browsing behavior and measure the effectiveness of marketing campaigns.

2. ORDER INFORMATION

When you make a purchase or attempt to purchase through the Site, we collect:

  • name

  • billing address

  • shipping address

  • payment information (credit card, Shop Pay, Apple Pay, Google Pay, etc.)

  • email address

  • phone number

This data is referred to as “Order Information.”

3. PERSONAL INFORMATION DEFINITION

When we talk about "Personal Information" in this Privacy Policy, we refer to:

  • Device Information

  • Order Information

4. HOW WE USE YOUR PERSONAL INFORMATION

We use the information we collect for the following purposes:

Order Management

  • process your payment

  • arrange shipping

  • send order confirmations, invoices, or updates

Communication

  • contact you regarding your order

  • provide customer support

Fraud Prevention

  • verify identity

  • detect unusual or suspicious activity

Marketing & Personalization (with your consent)

  • provide information or promotional offers related to our products

  • optimize advertising performance

  • create personalized product recommendations

Site Optimization

We use Device Information to:

  • improve site performance

  • understand how customers browse our store

  • evaluate marketing campaign results

5. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with trusted third-party partners who help us operate our business, including:

Shopify

Our store is hosted by Shopify Inc., which manages:

  • checkout

  • payment processing

  • analytics

  • store security

You can read more about how Shopify handles your data here:
Shopify Privacy Policy

Service Providers

We may share data with partners who assist us with:

  • shipping & fulfillment

  • payment processing

  • email marketing

  • advertising & analytics (Facebook, TikTok, Google, etc.)

These partners only access your data as needed to perform their services and must protect your information.

Legal Compliance

We may share information if required by law, regulation, or legal request (e.g. fraud investigation).

6. BEHAVIORAL ADVERTISING

We may use your Personal Information to:

  • show targeted ads based on your behavior

  • retarget you on platforms like Facebook, Instagram, TikTok, or Google

You can opt out of targeted ads at any time via your account or browser settings.

7. DO NOT TRACK

Please note that we do not alter our Site’s data collection practices when your browser sends a Do Not Track signal.

8. YOUR RIGHTS (EU & UK CUSTOMERS)

Under GDPR, you have the right to:

  • access your personal data

  • correct or update your data

  • request deletion

  • restrict processing

  • request a copy of your data

  • object to direct marketing

To exercise these rights, contact us at:
📧 support@luvanii.com

9. DATA RETENTION

We store Order Information unless and until:

  • you request deletion

  • it is no longer needed for legal or business purposes

10. MINORS

The Site is not intended for children under the age of 13.

11. CHANGES TO THIS PRIVACY POLICY

We may update this policy from time to time.
The date of last update will appear at the top of the page.

Your continued use of the Site after changes are posted means you accept the updated policy.

12. CONTACT US

For more information about our privacy practices, or if you have any questions, contact us at:

📩 support@luvanii.com